Las prácticas inadecuadas en la aplicación de algunas técnicas de ingeniería industrial, crean desconfianza entre los trabajadores y son causa de problemas laborales. El conocimiento de algunas de estas técnicas y de la forma de aplicarlas, coloca a los trabajadores en capacidad de comprender, participar y exigir una aplicación correcta de las mismas. El presente manual es para la preparación de líderes sindicales en dos aspectos: 1. Técnicas de ingeniería industrial 2. Políticas en la aplicación de estas técnicas. Se ha hecho énfasis en las técnicas de ingeniería industrial de mayor uso en Colombia, lo que implica la eliminación de tópicos que en otros países han tenido amplia difusión.
Using the techniques of industrial engineering plays an important role in data analysis to support decision-making, to determine the degree of utilization of company resources, turning data into information that adds value to the organization. The purpose of the project was to demonstrate the usefulness of one of the seven quality tools and provide the opportunity for improvement with the application of those recommended by the International Labour Organization techniques. Methods and statistical techniques are effective means of measuring and impartially evaluate the quality in the production process by lifting sample data and the application of statistical control chart were applied. It was found that there are errors such as lack of preventive and corrective maintenance, timeouts, errors in organizational communication and opportunities for improvement in the process. Important data of the process behaviour was revealed, such as general diagnostic, analytical cursogramas showing process development activities by operation symbols, transportation, delay, inspection and storage, raw materials, materials, labour, machinery and half revealed environment and possible proposals for improvement in each of the points discussed.